Introduction

We protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The GDPR requires data controllers such as ourselves to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy documents the data we collect, why and how we process it, and how to exercise your rights.

Data controller

The data controller responsible for this website is Oak MSP Ltd, who can be contacted at Oak MSP Ltd, Unit 2800, 37 Westminster Buildings, Theatre Square, Nottingham, NG1 6LG.

 

This website contains links to third-party websites, which have their own data controllers and privacy policies. This privacy policy applies only to this website.

Lawful basis for processing

For each method by which we collect personal data, this privacy policy documents our lawful basis for processing the data. Where we rely on your consent to process your data, we explain how you can withdraw your consent and delete your data.

Individual rights

The GDPR gives you rights over how your personal data is processed. You can exercise your rights by contacting us. In some cases you can also exercise your rights through automated systems, as described at the relevant points in this privacy policy.

Security

The GDPR requires us to implement appropriate technical measures to protect data. We verify the identity of any individual who requests access to data before granting access. We use Transport Layer Security (TLS, also known as SSL) to encrypt any data you supply to us through our website. Additional technical measures are described at the relevant points in this privacy policy.

Disclosures

In addition to any sharing of data described elsewhere in this privacy policy, we may disclose data for legal reasons. If we suspect criminal activity we may disclose data relating to those involved or affected to the appropriate authorities. We may also be obliged to disclose data if we receive a request from an appropriate authority.

Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of this privacy policy will be updated. If any change allows for wider access to data, such changes will only apply to data collected after the date of the updated privacy policy.

Cookies

Cookies are small pieces of text that are stored by your browser. Each cookie has a name and is associated with a particular site. When your browser sends a request to a site (for example, to download a page, image, or video), the computer that responds (known as a server) may tell your browser to set one or more cookies. When your browser makes further requests to the same site it sends the cookies back to the server. This allows the server to remember you as you browse the site, and provide features such as shopping baskets or password-protected areas. For more information on the cookies we use, see our cookie policy.

Data collected when you contact us

Comments
When you submit a comment through a ‘Leave a comment’ form on our site we collect your name, e-mail address, and comment. We may choose to publish your name and comment on our site. Comments are submitted to the Akismet anti-spam service in order to detect and block spam. For more information on how Automattic (the operator of Akismet) handles the data it collects, see Automattic’s privacy policy.

Lawful basis for processing: Consent given by data subject

Why? You have given your consent by checking the box on the ‘Leave a comment’ form

Data collected by third parties on our behalf

IONOS
Our site is hosted by IONOS Cloud Ltd (registered company number 03953678 in England and Wales). IONOS Cloud Limited logs all requests in order to determine the causes of reported faults and to detect and block suspicious traffic. The log records the time of the request, your IP address, the requested resource, the referring site (if specified by your browser), and your browser’s user agent string (which will usually include the name and version of your browser and operating system). Log files are deleted after ninety days.

Lawful basis for processing: Compliance with a legal obligation

Why? To comply with the GDPR obligation to implement appropriate technical measures to protect data

Google AdWords

We use Google AdWords to track visitor interaction with our site in order to measure the success of our advertising and target it more effectively. Google collects details of the adverts with which you interact, pages you view and the time you viewed them, the features of your browser, and your IP address. For more information on how Google handles the data it collects, see Google’s privacy policy.

 

To opt out of Google AdWords tracking on our site, see the Google AdWords section of our cookie policy. To opt out of Google AdWords tracking on all sites, see Google’s Ad Settings.

 

Lawful basis for processing: Pursuance of our legitimate interests

Why? To allow us to analyse the effectiveness of our advertising

Google Analytics

We use Google Analytics to track visitor interaction with our site in order to produce statistical reports. Google collects details of the pages you view and the time you viewed them, the features of your browser, and your IP address. For more information on how Google handles the data it collects, see Google’s privacy policy.

 

To opt out of Google Analytics tracking on our site, see the Google Analytics section of our cookie policy. To opt out of Google Analytics tracking on all sites, use the Google Analytics Opt-out Browser Add-on.

Lawful basis for processing: Pursuance of our legitimate interests

Why? To allow us to analyse how visitors interaction with our site in order to improve our site and our services

Our Commitment to eradicating slavery and human trafficking

Oak MSP is committed to eradicating slavery and human trafficking in its business and supply chains. The company has implemented a number of initiatives to ensure that its operations are free from slavery and human trafficking, including the adoption of the Modern Slavery Act 2015. Oak MSP has also established a Human Rights Statement that outlines the company’s commitment to respecting human rights and preventing human trafficking and slavery in its operations and supply chains.

 

In addition, Oak MSP has implemented a number of programs to ensure that its suppliers are also committed to eradicating slavery and human trafficking. The company requires its suppliers to comply with the Modern Slavery Act 2015, which prohibits the use of forced labor, child labor, and human trafficking in the production of goods and services 1. Oak MSP also conducts regular audits of its suppliers to ensure compliance.

Human rights statement

Our approach to respecting and upholding human rights is informed by the United Nations Guiding Principles on Business and Human Rights, which, among other things, state that businesses have a responsibility to: Avoid causing or contributing to adverse human rights impacts through their own activities, and address such impacts when they occur. We are committed to respecting human rights in our own operations and in our supply chain, and we expect our suppliers to share this commitment.